> Voice Solutions

Calls

Overview

Calls & Lines from CMT is designed to offer businesses of every size easy-to-access call savings while retaining your BT telephone lines and telephone numbers.

The service is ideally suited to small or medium-sized businesses that require highly competitive call costs, coupled with sophisticated call analysis facilities and high-quality voice communications. For larger customers using our Direct Voice service at their main sites/offices, Calls & Lines provides an ideal solution for smaller satellite locations.

Benefits

  • Offers a competitive tariff package, delivering the best value to your business by automatically reducing the cost-per-minute charges.
  • Quick and easy to set up - start saving.
  • Maximum reliability through a sophisticated, constantly monitored network.
  • High levels of customer support.
  • The service can be set-up across an individual site, multiple sites or on individual telephone numbers.
  • Quality of Service - with CMT, you can rely on our high-quality service. The extensive range of services offered are developed by our partnering networks - an organisation whose processes and procedures are certified to the highly respected international quality standard, ISO 9001:2000.

Features

  • Flexible, ultra-easy connection.
  • With Calls & Lines, you use your existing analogue or ISDN line from BT and benefit from our money-saving tariffs.

Now all you need to do is sign up to CMT Calls & Lines and your calls will be automatically re-routed over our networks, without any need for equipment change at your premises. This eradicates the threat of calls going over BT's network in error owing to faults relating to hardware.

However, if you would rather access our network using your own equipment, we can offer you alternatives that enable you to benefit from our competitive call tariffs.

Technical Information

Indirect Voice previously used access codes to route calls away from BT. These (1xxx) codes were either manually dialled by the customer or generated automatically by equipment within the customer's premises.

Carrier pre selection (CPS) still uses the concept of access codes, but the access codes are implemented at the exchange rather than the customers' premises.

As the call reaches the exchange, BT's systems can identify the call, with the aid of the access code, and route it over the relevant operator's network. These 8xxx codes are administered by Ofcom and are only available to a licensed CPS Operator. CPS is a more effective and efficient way of re-routing calls.